One Article Review
| Source |  NoticeBored |
|---|---|
| Identifiant | 1502078 |
| Date de publication | 2020-01-20 09:00:00 (vue: 2020-01-21 06:15:29) |
| Titre | NBlog Jan 20 - Travelex vs Sony shootout |
| Texte |  The Travelex ransomware case study is coming along nicely. Over the dull grey NZ weekend, I prepared a timeline of the ongoing incident to compare and contrast against the Sony Pictures Entertainment ransomware incident at the end of 2014. Already, Travelex is well ahead on points, restoring UK customer services within 3 weeks of the attack with more on the way. The incident timeline is substantially compressed relative to Sony's: they are getting through whatever needs to be done more quickly.Travelex has done well to keep its retail customers updated throughout, from the initial rapid disclosure on Twitter through to brief informational pages on the web, an FAQ, plus a statement and talking-head videoblog by its CEO on Friday just gone. Full marks from me!As far as I'm concerned, Travelex has managed the disclosures and public comms well, releasing professionally-crafted, informative briefings about the evolving situation, reassuring customers and not trying to cover things up or hide away. The CEO fronting-up is notable, confirming beyond doubt that senior management is on top of things, facing up rather than shying away. As with city's most senior policeman fielding a press briefing very shortly after the London bombings of July 2005, impeccably dressed, confident and impressive, the reassurance is very valuable, damping down rather than fanning the flames.Although admittedly I have not hunted for them specifically, I haven't yet come across any informal/unauthorized disclosures by Travelex workers, such as those mobile phone photos of the scary skeleton threats plastered over Sony's screens. Despite what must surely be a tense atmosphere in the offices, the Travelex workforce is evidently pressing on with the job, all hands to the pumps. Good on them too!In parallel, Travelex management must have been busy liaising with and reassuring its commercial customers/partners, industry regulators and the global news media too, while the fairly rapid restoration of services hints at a huge amount of work under way down in the IT engine room (presumably a disaster recovery approach, rebuilding servers from backups?). |
| Envoyé | Oui |
| Condensat | already 2005 2014 about across activities admittedly after against ahead all along although amount any approach are aspect atmosphere attack authorities away backups been behind being beyond bombings brief briefing briefings business busy case ceo city come coming commercial commercially comms communications compare compressed concerned confident confirming contrast cover crafted crims customer customers customers/partners cyber damping despite disaster disclosure disclosures done doubt down dressed dull emerge end ends engine entertainment even evidently evolving expected facing fairly fanning faq far fielding flames forensically forthcoming friday from fronting full fully further getting global going gone good grey handling hands has have haven head hide hints huge hunted impeccably impressive incident incidents industry informal/unauthorized information informational informative initial investigation its jan job july just keep know learned lessons liaising likely london loose managed management marks may me: meanwhile media metropolitan might mobile months more most must nblog needs news nicely not notable nothing off offices ongoing operational others over pages parallel phone photos pictures plastered plus point points police policeman possibly prepared present press pressing presumably professionally public pumps quickly ransomware rapid rather reassurance reassuring rebuild rebuilding recovery regulators relationships relative releasing relevant reminds resolved restoration restoring retail room scary screens security senior sensitive serious servers services shootout short shortly shying since situation skeleton some sony specifically statement study substantially such surely talking teaching tense than thank them thing things those threats through throughout tie timeline too top travelex trying twitter two under updated valuable very videoblog virtually way web weekend weeks well what whatever when which will within work workers workforce years yet |
| Tags | Ransomware |
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