Source |
Network World |
Identifiant |
358098 |
Date de publication |
2017-04-21 04:06:00 (vue: 2017-04-21 04:06:00) |
Titre |
What\'s in the fine print of your disaster recovery vendor agreement? |
Texte |
Sign on the bottom lineImage by ThinkstockDisaster-recovery solutions require several complex, moving parts coordinated between your production site and the recovery site. Service-level agreements are ultimately the most accurate way to determine where responsibility is held for disaster-recovery process and execution. It's important to have SLA documentation around these critical aspects of recovery so that customers have commitments from their vendor. It's also important that a service provider's agreements contain service-credit backed SLAs for additional accountability. When considering DRaaS vendors, ask your potential partner how far they are willing to go in protecting your business and your data, and if these promises will be reimbursable if not met. Bluelock's Brandon Jeffress reviews what is essential to be in an ironclad SLA.To read this article in full or to leave a comment, please click here |
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accountability accurate additional agreement agreements also are around article ask aspects backed between bluelock bottom brandon business click comment commitments complex considering contain coordinated credit critical customers data determine disaster documentation draas essential execution far fine from full have held here how important ironclad jeffress leave level lineimage met most moving not partner parts please potential print process production promises protecting provider read recovery reimbursable require responsibility reviews service several sign site sla slas solutions these thinkstockdisaster ultimately vendor vendors way what when where will willing your |
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