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Source NoticeBored.webp NoticeBored
Identifiant 4496171
Date de publication 2022-04-23 12:40:00 (vue: 2022-04-23 01:05:34)
Titre Professional services - operational
Texte Following-on from the preliminary phase I covered yesterday, the longest phase of most professional services engagements is the part where the services are delivered. With the contractual formalities out of the way, the supplier starts the service, providing consultancy support or specialist advice. The client receives and utilises the service. Both 'sides' are important to both parties, since a professional service that isn't delivered and used doesn't generate value for the client, and is unlikely to lead to repeat business - such as additonal assignments:Deliberately taking a simplistic view once again, I have represented 'assignments' (which may be projects, jobs, tasks or whatever) as discrete pieces of work, each with a beginning, middle and end:  Things are never so neat and tidy in practice. Some assignments may never really get off the ground, and some gradually diminish or peter out rather than coming to an abrupt end. On-again-off-again assignments are challenging to plan and resource. Assignments may blend into each other or split apart. If the same supplier resources (mostly people) are involved in multiple assignments, possibly for multiple clients, t
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