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Source NoticeBored.webp NoticeBored
Identifiant 459430
Date de publication 2018-01-16 20:21:49 (vue: 2018-01-16 20:21:49)
Titre NBlog January 16 - revising a backup tip-sheet
Texte I've been talking about simplifying our awareness content, making the materials more actionable, more direct in style - and here's an example.Dipping into our stash of awareness content I discovered an awareness briefing on "Data backups" written six and a half years ago.  It's not a massive tome, just a single A4 side of information, and the content hasn't aged significantly (although "PDA" is not an acronym we hear much these days!). But the written style needs some adjustment.The original started out with a summary: "IT Department makes regular backups of data on the network drives so computer users must either store all their information on the corporate network, or make alternative backup arrangements. Make sure you have good backups before it is too late."The first sentence is passive, referring to "computer users" in the third person, rather than speaking directly to the reader. I have railed before about the term "end user" being used by IT professionals as a disparaging term with vague connotations of drug addiction - not exactly a flattering way to refer to our work colleagues!  The second sentence is much more direct: it's a keeper.Moving on, the next section headed "Why backups are so important" set the scene by outlining typical situations where computer data might be lost or corrupted, such that the only feasible response is to restore from backups - not a bad little list of incidents (malware, bugs, hackers and physical loss/damage), one we can re-use easily enough.  It's a set of bullet points, quit succinct.The next section gave advice: this took two substantial paragraphs making a big block of text.  I've rewritten that to another set of succinct bullet points, more direct and action-oriented.
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Condensat  make 6½ about acronym action actionable addiction additional adjustment advice: aged ago all alternative although another anyway are around arrangements awareness backup backups bad been before being big bit block boilerplate briefing briefings bugs bullet but can changing checking clearly cloud colleagues comparing computer connotations content corporate corrupted could current customers data days department difference: different dipping direct direct: directly discovered disparaging document done drawing drives drug easily effort either else end enough exactly example experience feasible feel finally first flattering font found from gave giving good graphic hackers half has hasn have headed header: hear help here hoping hour important improved incidents information insert instance january just keeper late list little logo look loss/damage lost make makes making malware massive materials might modern more most of mostly moved moving much must nblog neatly needs network next not noticebored now obvious one only oriented original out outlining own paragraphs passive pda person physical piece points process professionals quit railed ransomware rather reader reducing refer referring reflects regular replaced response restore revising rewritten room scene second section security sentence set sheet side significantly simplifying single situations six some speaking started stash store style substantial succinct such summary:  sure swap talking tell term text than that these think thinking third thumbnails time tip tome too took two typical update use used user users usual vague waste way well what where why will wording words work worth wrapped writing written years
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