One Article Review
| Source |  AlienVault Lab Blog |
|---|---|
| Identifiant | 8302192 |
| Date de publication | 2023-01-18 11:00:00 (vue: 2023-01-18 11:07:35) |
| Titre | Telephony fraud and risk mitigation: Understanding this ever-changing threat |
| Texte | Telephony fraud is a significant challenge. Companies of all sizes and industries are subjected to the malicious usage of voice and SMS with the intent of committing financial fraud, identity theft, denial-of-service, and a variety of other attacks. Businesses that fall victim to fraud can incur significant financial losses, irreparable damage to their reputation, and legal implications. Detection of and preventing fraud can be a complex and time-consuming process, requiring businesses to devote significant resources to protect themselves. Some common challenges that companies face when it comes to fraud include the following:
Swiftly adapting to constantly evolving fraud tactics: Fraudsters are always searching for innovative ways to carry out their schemes. Therefore, businesses must be hyper-aware in identifying and addressing potential threats.
Balancing the need for security with customer convenience: Businesses must balance protecting themselves against fraud and providing a seamless customer experience. This can be particularly challenging in the digital age, as customers expect fast, convenient service.
Investing in fraud prevention solutions and skilling up human resources: To stay ahead of fraudsters, organizations may need to invest in technology solutions, such as fraud detection software or security protocols, to help identify and prevent fraudulent activity. Such solutions are often expensive and may require hiring dedicated employees to manage and maintain these toolsets.
Mitigating the aftermath of a fraud incident: If a business or its customers fall victim to a fraud campaign, this organization must be prepared to not only address the immediate financial losses but also work to repair any damage to its reputation and restore customer trust. Such an endeavor is often a time-consuming and costly process.
Vishing
As mentioned above, telephony fraud can consist of voice fraud and SMS fraud sub-categories. Voice fraud, also known as vishing or voice phishing, involves criminals leveraging voice calls or voice messaging to social engineer potential victims into divulging sensitive information or making payments. In this type of attack vector, the malicious actor often attempts to mask their identity through spoofing, which involves alternating caller-ID information to make the communication appear legitimate.
The attacker may also utilize voice manipulation software or even voice impersonation to mask their identity and solicit a target into taking a specific action, such as revealing sensitive data or even transferring bank funds over to the attacker. In such unfortunate scenarios, Vishers may pretend to be an individual from a legitimate organization, such as a trusted individual, a company/business, or a government agency, and request personal information or login credentials.
Some of the voice fraud challenges that companies may face include the following:
Spoofed caller IDs: Criminals can use spoofed caller IDs to make it appear as if the call is coming from a legitimate source, such as a bank or government agency. This can make it difficult for companies to identify fraudulent calls and protect their customers from these scams.
Automated voice messages: Criminals can also use automated voice messages to deliver phishing scams. These messages may ask the recipient to call a specific number to update their account information or resolve an issue. Still, the call leads to a scammer trying to steal sensitive information.
Social engineering tactics: Criminals may use social engineering tactics, such as creating a sense of urgency or playing on the recipient's emotions, to convince them to divulge sensitive information or make a payment.
Smishing
Smishing is a phishing scam involving using text messages to perform various social engineering attempts to convince v |
| Envoyé | Oui |
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| Tags | Data Breach Threat Guideline |
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| Notes | ★★★ |
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