One Article Review
| Source |  AlienVault Lab Blog |
|---|---|
| Identifiant | 8537435 |
| Date de publication | 2024-07-15 10:00:00 (vue: 2024-07-15 10:07:49) |
| Titre | Smart Hotel Technologies and the Cybersecurity Risks They Bring |
| Texte | The content of this post is solely the responsibility of the author. LevelBlue does not adopt or endorse any of the views, positions, or information provided by the author in this article. Smart technologies are being quickly adopted by the hospitality sector in order to improve guest experiences and improve operations. However, hotels are also popular targets for cybercriminals due to their extensive collection of data and increased connectivity. These linked devices have flaws that could allow for illegal access and data breaches, risking the security and privacy of visitors. This article examines the cybersecurity risks related to these technologies and provides helpful advice on how passengers may protect their data while taking advantage of these benefits. Smart Technologies and the Risks that They Bring A new wave of technology in the hotel sector promises to improve visitor experiences and operational effectiveness. Smart technologies like IoT-enabled gadgets and AI-powered services are being incorporated into modern hotels. These include mobile check-in, keyless entry for a quick, contactless experience, AI-powered chatbots and automated concierge systems for smooth guest interactions, smart in-room entertainment systems that allow guests to control various aspects of their environment via voice commands or smartphone apps, and smart thermostats for customized climate control. While these innovations significantly enhance convenience and personalization, they also introduce considerable cybersecurity risks. The interconnected nature of these devices and the vast amounts of data they handle make hotels and Airbnb rooms attractive targets for cybercriminals. Here are some of the most dangerous cybersecurity threats facing modern hospitality settings. Data Breaches Data breaches are a major concern in the hospitality industry due to the vast amounts of sensitive guest information collected and stored. High-profile incidents, such as the Marriott data breach in 2018, which affected up to 500 million guest records, underscore the severity of this threat. Compromised data often includes personal identification details, credit card information, and even passport numbers, leading to significant financial and reputational damage for the affected hotels and Airbnb hosts. IoT Vulnerabilities The globalization of IoT devices in accommodation businesses like hotels and Airbnb properties increases the attack surface for cybercriminals. Each connected device represents a potential entry point for hackers. For instance, vulnerabilities in smart thermostats or lighting systems can be exploited to gain access to the broader network, compromising other critical systems and guest data. Phishing and Social Engineering Phishing attacks and social engineering tactics are prevalent in the hospitality industry. Cybercriminals often target staff and guests with deceptive emails or messages designed to steal login credentials or other sensitive information. These attacks can lead to unauthorized access to systems and data breaches. Point of Sale (POS) Systems POS systems handle numerous financial transactions, making them attractive to hackers. Attacks on POS systems can involve malware that captures credit card information before it is encrypted. Such inci |
| Notes | ★★ |
| Envoyé | Oui |
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| Tags | Ransomware Data Breach Malware Vulnerability Threat Mobile |
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