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Source AlienVault.webp AlienVault Blog
Identifiant 1996582
Date de publication 2020-10-26 11:00:00 (vue: 2020-10-26 11:13:33)
Titre Observations from the digital trenches
Texte When AT&T Incident Response Consultants first engage a client during a ransomware incident, the situation is often very chaotic. The client's ability to conduct business has stopped; critical services are not online, and its reputation is being damaged. Usually, this is the first time a client has suffered an outage of such magnitude. Employees may wrongly fear that a previous action is a direct cause of the incident and the resulting consequences. This fear can propagate amongst the team, impacting their ability to communicate knowledge and expertise and leading to inefficient recovery efforts.  As trusted advisors, AT&T has a responsibility to educate our clients on the stress of these moments. The situation requires the efforts of your team on multiple complex tasks.   Rebuild/Recover critical applications and services Communicate with key stakeholders (external and internal) on the status of the restoration of services Conduct a forensic investigation in parallel with rebuild/recovery efforts Implement near term security controls to bring the operating environment to an acceptable level of risk In this article, we highlight our insights into the primary access vectors seen in ransomware attacks investigated by AT&T. We also provide recommendations on how to configure your systems to be proactive in collecting data to help protect systems before an attack, and to support forensic investigations if breached. Paradigm shift One of the questions always asked while rebuilding from a ransowmare breach is, "Are the threat actors still in my network?"  This is usually the moment when a paradigm shift happens with the client’s security and IT staff. Until this point, the underlying assumption was the network and its assets were protected from attacks, or the level of risk was considered acceptable.  But breaches have a way of sliding the scale of acceptable risk to a lower level. Usually, its because the breach is tangible; you see its effects and can measure its impact. The impact could be several hundred thousand dollars or more in ransom, an immediate stop to all revenue-generating business processes, and several long work days restoring services.   The long-term implications are discovering the root cause of the attack and implementing adequate controls to help  prevent future attacks. The root cause analysis often shows several additional vulnerabilities besides the one that granted attackers access, leading to the larger revelation that previous security controls were not as effective as initially believed. The paradigm shift is complete.   "I am not as protected as I thought." This leads back to the question, "are the threat actors still in my network?" The answer is, "it depends." It depends on several factors. How long have the threat actors been in the network? What are the available data sources for forensic investigators? Did they install tools and software that were inadvertently copied as part of a backup process? Does the root cause analysis identify the attack vector used to gain access? The answer to these questions are needed to continue to bring systems and applications back online and to operate under a reasonable belief that they are protected. Otherwise, you must accept a higher level of risk and worry about the threat actors return. The challenges There are two primary access vectors for ransomware attacks, phishing and patch management. These vectors have not changed since attackers figured out that encrypting someone else's data can lead to massive profits. However, only focusing on strong controls in these two areas is no guarantee of success. For one, cybersecurity is mostly a reactive function. This is because, in order to program cybersecurity software (.e.g. Antivirus, EDR, etc.), you hav
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